Bogus Burglar Alarm Sales

11th February 2011

Following a number of complaints, Suffolk Trading Standards are warning residents to be vigilant when opening their doors to companies offering burglar alarms for as little as a pound.
A salesperson may cold call by telephone and insist on visiting the same day to discuss the installation of a free or cheap alarm. Companies may also use high-pressure tactics to scaremonger residents.

Based on previous complaints, Trading Standards found that the companies failed to mention hidden fees for the monitoring, upkeep and rapid response facilities. Some residents have found themselves tied into a long contract agreement costing thousands of pounds.

James Garrett, Suffolk Fair Trading Officer said; "We are urging residents, especially elderly or vulnerable people, to be aware of such calls. Our advice is not to buy anything based on a cold call. If you intend to make a major purchase always research the market and get at least three quotes from reputable companies."

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